Digitization – Converting a non-digital object into a digital object

• E.g. scan a paper document and save it as a digital document in various formats – PDF, JPEG and WORD.

Digitalisation – Improving Processes by using digital technology

• This allows for increased productivity and efficiency while reducing costs. 
• Improves processes for efficiencies.
• Takes processes from a human-driven to software-driven to reduce risk.

Digital Transformation – Changing business processes

• Business Transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate (processes) and deliver value to customers. This is a continually changing status quo for effectiveness.